Certification Programs
The International Air Transport Association
FTTD Foundation in Travel and Tourism Diploma
Course Details
FTTD
Foundation in Travel and Tourism Diploma
Course Methodology
The IATA FOUNDATION IN TRAVEL AND TOURISM (Sabre/Amadeus/Galileo) course utilizes a variety of individual and team exercises, boot camps, assessments, videos and group discussions.
Course Objectives
Upon completing this supply chain certification, participants will be able to:
- Advise customers on passport and visa requirements as well as on travel insurance
- Promote services and facilities available to airline passengers during travel
- Interpret standard industry codes to plan and reserve travel itineraries.
- Sell rail travel, car rental, hotel accommodation, cruises and pre-packaged tour products
- Provide good customer service and retain customer loyalty
- Use the Global Distribution System (GDS) to make and maintain reservations and issue travel documents.
Target Audience
IATA Foundation in Travel and Tourism is ideal for Travel Agents, Airline Reservation Agents, Tour Operators and Call Center Agents.
Target Competencies
Geography and industry codes
Travel documents & Airline Passenger Experience
Air Transport products and services
Rail, hotel, car rental, cruise and tour products
Customer services principles
Airfares and ticketing
The Sabre/Amadeus/Galileo System Functionality
FTTD
Foundation in Travel and Tourism Diploma
Introduction
The IATA Foundation in Travel and Tourism is a comprehensive program, covering the fundamentals of the travel industry. It is designed for travel professionals who want to excel in the travel industry as service providers meeting customer demands.
Module 1
- International and regional travel and tourism organizations
- Roles and responsibilities of travel agents
Module 2
- Marketing and selling travel
- Three-letter city codes
- Planning travel itineraries
Module 3
- Taxes, customs and currencies
- Travel insurance
- Auxiliary services and information supplied by travel agents
Module 4
- Airline products and services for passengers
- Industry codes, terms and definitions
Module 5
Introduction to rail products and Services
Module 6
Land transport: car rental and campers
Module 7
Water transport: ferries and cruises
Module 8
Hotel products and services
Module 9
- Types of tours and tour components
- Reservation and accounting procedures
- Booking conditions and limitations of Liability
Module 10
Customer Service and Communication
Module 11
- Passenger Air (PAT)
- Taxes, fees and charges
- Billing and Settlement Plan (BSP)
Module 12
Module Introduction to travel technology
Module 13
- Flight schedules and availability
- Completing reservations
- Airfare displays
- Hotel and car reservations
- Timatic⦠and more!
Association / Affiliation
The International Air Transport Association
The International Air Transport Association
The International Air Transport Association (IATA) offers globally recognized certifications and training programs designed to enhance skills in aviation operations, safety, and management. With a mission to lead and serve the airline industry, IATA equips professionals with the expertise to streamline procedures, maximize efficiency, and drive cost-effective solutions in the dynamic aviation sector.
Blue Ocean provides airline training programs, guided by global industry norms set and certified by IATA. We have a track record of mentoring thousands of airline professionals who are successfully placed on international profiles.
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Welcome to Blue ocean Corporation FAQ Page
Here, we have compiled answers to the most commonly asked questions regarding our training programs, consulting services, and conferences. If you have any further queries, feel free to reach out to us.
General Questions
You can register online by selecting your desired course on our official website and filling out the required details. Alternatively, you can email us at info@blueoceanacademy.com or call +971 52 176 9265. After your inquiry, a program expert will contact you to guide you through the registration process.
Payments can be made online via our website. Your training consultant can also provide a direct payment link for your convenience.
Yes, we frequently offer combo packages and promotional discounts on various courses.
We provide classroom sessions at our premises, online sessions, and corporate training that can be conducted at your office or any convenient location.
Public Training Courses
Typically, each batch accommodates 15 students, though this may vary depending on the course.
Yes, we accept part payments, allowing you to pay in up to three instalments.
Yes, we have a dedicated division that delivers training programs and certification examinations in Arabic.
Yes, we offer a wide range of corporate courses tailored to the specific needs of government, semi-government, and private organizations.
Yes, we provide course materials to enhance your understanding of the modules.
In-House Training
Our in-house courses are designed to enhance operational efficiency cost-effectively. Benefits include:
- Tailored solutions to address specific company challenges
- Training conducted by industry-specific faculty
- Customizable content to meet organizational needs
- Timely responses to all inquiries
Yes, we can conduct in-house training at your desired location or at Blue Ocean premises.
Yes, we offer tailored in-house training programs to meet the specific needs of your organization and employees.
